Domestic orders will be delivered within 1-2 business days. Within Europe we deliver in 1-5 days. All orders are provided with track & trace.

Not satisfied with the product? We have a problem-free returns system. Email us at info@dutchtufting.com and state that you would like to report an item return and state the order number. We will provide you with the label and return information within 24 hours.

What's more pleasant than certainty? All our items come with a 1-year warranty. Something broken or damaged? Contact us and we will handle the problem properly with you. To report damage, please contact info@dutchtufting.com and please quote the order number.

VAT within the Netherlands:
If you live in the Netherlands, the prices shown include VAT. With every order you will receive an invoice with a VAT specification that you can use for your tax return if you are an entrepreneur. So you do not have to enter a VAT number in the shopping cart, this is also disabled for Dutch companies.

VAT in other European countries:
Companies located in Europe do not have to enter no VAT to pay. The VAT is then reduced to the 0% rate. It is important that a valid VAT ID number is entered in the shopping cart to deduct the VAT amount.

Customs:
Because Europe allows free trade, you will never receive a extra bill when delivering our items. If this is the case, please contact us.

View Terms and Conditions or Privacy Policy